Terms and Conditions of the Service


  • To purchase from the Bottega del Dido you do not need to register, just insert the items in the cart and complete the order
  • Once the order is completed, you will receive the purchase confirmation by email with a summary of the items purchased and the relative total paid.


  • All goods are checked before being shipped in order to assess whether there are any damage or defects to the item you have purchased.
  • Pursuant to and for the purposes of art. 64 of Legislative Decree 206/2005, the customer has the right to withdraw without any penalty and without specifying the reason within 15 working days from receipt of the product provided that the product is intact and has not been used.
  • In case of exercise of the right of withdrawal, the Customer must return the product intact and in the original packaging, complete in all its parts, no later than 15 days from the date of sending the notice of withdrawal.
  • The shipping costs for the RETURN are charged to the buyer.
  • The reimbursement of the sum paid corresponding to the entire order (including shipping costs) or to that part of the products for which you have withdrawn (in this case excluding shipping costs) will be made by the Company La Bottega del Dido with the methods chosen by the Customer, within 30 days of receiving the notice of withdrawal.
  • The exercise of the right of withdrawal is in any case reserved only to the customer who is a natural person who purchases the goods for purposes not related to his own business, commercial, craft or professional activity.
  • Therefore, Customers who purchase with a VAT number and in any case in the exercise of their entrepreneurial, commercial, craft or professional activity cannot exercise the right of withdrawal.
  • If the Customer, having received the products made in a workmanlike manner, wishes to replace them for other and different reasons not attributable to the Company, he will have the right to ask the Company to replace them no later than days. 10 from their receipt: the Company will in turn have the right to accept or not the request to replace the products with other and different products indicated by the Customer (subject to any adjustment of the purchase price). The shipping costs for the return of the replaced products will be charged to the customer.


  • La Bottega del Dido sells exclusively online, there is no real shop.
  • All prices are inclusive of VAT, our sales system, as an online seller, does not require the issuance of the invoice (unless on request immediately after the purchase) or the receipt.
  • (Art. 22 of the Decree of the President of the Republic of 10/26/1972 n. 633 and article 2, letter oo) of Presidential Decree 21 December 1996, n. 696 (as confirmed by Resolution no. 274 / E of 5 November 2009). "Operation under the benefit of VAT excluded and withholding tax pursuant to Law 190/2014 co. 54."



  • The personal data collected on this site will be used by the company that owns this website exclusively for internal processing and for the sending and dissemination of informative material.
  • They will not be communicated or disseminated to third parties.
  • The interested party enjoys the rights referred to in art. 13 law 675/96;


  • Once the purchase procedure is complete it means that you accept the prices and shipping costs on this site, buy only if you are sure of what you want to buy.
  • If you choose shipping by registered mail or courier, the tracking numbers will be sent to you by email, always remember to enter a valid address and where someone is always present to prevent the package from going into storage or returning to the sender.